How to Reduce Turnover in Healthcare

Learn how to build a magnetic culture and prevent unwanted turnover among healthcare employees.






22 million +



United States


Retention Risk

28% of employees

The Great Resignation's Impact on the Healthcare Industry

Healthcare employees have witnessed significant change since the start of the pandemic—which has no doubt impacted their engagement and performance. From an intensifying need for staff due to COVID-19 hospitalizations, to high levels of burnout, turnover is straining healthcare organizations and their ability to provide the healthcare their patients need.

Our latest research explores drivers of engagement, areas of growth, and advice for building a magnetic culture that attracts, engages, and retains your best healthcare professionals.

Explore the resources >

Voluntary Turnover in Healthcare by Year

Voluntary turnover in healthcare has already reached comparable levels for the entire year in the early 2010s. We predict that voluntary turnover rates will reach nearly 30% by the end of 2021.


Source: Bureau of Labor Statistics


Drivers of Engagement in Healthcare

72% of healthcare employees are considered highly engaged, which can be attributed to:

  • Trust in senior leadership to drive business success
  • Senior leadership's value of employees
  • Individual employee opinions matter to the organization

Yet, 28% of healthcare employees are considered a retention risk due to perceptions of:

  • Lack of recognition for individual contributions
  • Unfair compensation or pay
  • Little opportunity for career growth and development

Areas for Growth

These items were the least favorable among healthcare employees.


"If I contribute to business success, I know I'll be recognized."


"I am paid fairly."


"I see professional growth opportunities in this organization."

4 Ways to Retain Healthcare Employees

The best way to prevent unwanted turnover is to focus on making incremental improvements in pursuit of a better workplace. Attract, engage, and retain your healthcare workers in a new world of work with these tips:


1. Prioritize critical leader communication.

How and when healthcare leaders communicate to their teams about organizational changes are critical to employee engagement and retention. Keep lines of communication open and ensure supervisors are continually sharing important updates and changes.

Learn how to improve leadership communication >


2. Build employee career paths.

Career growth and development are key to staff retention. Offer a variety of training and mentoring opportunities to ensure your nurses are staying motivated and on top of their game. Discuss career paths regularly to help your staff understand what skills or certifications might be necessary to progress professionally.

Learn how to boost your employee development strategy >


3. Focus on engagement.

When medical professionals are mentally and emotionally connected to their work, team, and organization, they are less likely to leave. Celebrating successes (large and small) can make a big difference in staff engagement. Public, real-time recognition shows healthcare workers that they are valued and crucial to your system's success.

Learn how to increase employee engagement >


4. Use the right tools.

Getting a clear picture of turnover in your organization can be difficult. Prevent unwanted turnover and retain your nurses, aides, and technicians with Engagement, Performance, and Intelligence tools from Quantum Workplace.

Learn how the right tools can help you reduce employee turnover >

Reduce employee turnover

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