Quantum Workplace helps customers connect the dots between engagement and performance to help their employees, teams, and businesses succeed.
We have a wonderful partnership with Quantum Workplace. There was no disconnect between the expectations set in the sales process and the actual utilization of the platform. They are incredibly customer-focused and very nimble. We've been able to build deep relationships with a really great partner who is truly engaged in our success.
The best part of working with Quantum Workplace is their dedicated team who is focused on ensuring we are successful with our engagement programs.
Although having software that meets your requirements is important, having a good support team is critically vital to your success. The team at Quantum Workplace has been phenomenal and really knows their stuff. Support is always helpful and quick to respond as well.
The people at Quantum are experts. They make the process simple and provide excellent analysis and guidance so we can focus on actions and results.
As we continued our partnership with QW, we realized their high commitment to daily customer service needs, diligent project management processes, and, most importantly, genuine interest and care for our business success. I would recommend Quantum Workplace to any organization
What I like the best about Quantum Workplace is they act as a partner. They work with you to look at your issues and find solutions that best meet your needs. They are always very attentive and eager to help.
Customer success is our top priority. From onboarding to renewal, and every day in between, we work to help you achieve your most pressing objectives. Here's the success some of our customers have seen:
These are the types of roles you can expect to work with, depending on your chosen service package.
Your Account Manager is responsible for ensuring the overall success of our partnership. They’ll make sure you’re maximizing the value and impact of our products and services year-round to help you achieve your goals.
Your Customer Success Manager will set you and your team leaders up to be successful within our product. They’ll provide resources and guidance on how to best use our software and inform you of new product enhancements that can elevate your success.
Your Insights Analyst will level up your employee success strategy with their workplace expertise. They’ll help you interpret and act on employee feedback, provide best practice coaching, and advise on survey and template design.
Our responsive Support Team is here for you, your leaders, and your users whenever you have tech questions. They usually responds within an hour, faster than our competitors and most SaaS companies. Plus, they provide a range of support options to meet your users’ needs. Tech support (from actual humans) is available via email, live chat, or phone.
No one likes surprises when working with a new software vendor. Here's what you can expect when you partner with Quantum Workplace.
At Quantum Workplace, Customer Success means embracing the idea that no customer journey is the same but they should all be enjoyable and arrive at a specific destination. Qwirks are constantly focused on figuring out what success for you and your organization looks like, and then building an approach that helps us all arrive there...together.
We can't wait to work with you. Book a demo to see how we can work together to help you achieve your goals.