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    Privacy Policy

    Quantum Workplace is committed to the highest standard of privacy. This includes the privacy of individuals and organizations that take our surveys (survey respondents), individuals who use our Employee Engagement Software (users), and individuals who visit Quantum Workplace’s websites (visitors). This privacy policy explains how Quantum Workplace handles personal and company data. Quantum Workplace may use information submitted through surveys or by users or visitors to its website in furtherance of Quantum Workplace’s legitimate interests in operating Quantum Workplace’s website or providing services to its customers.

     

    This policy applies to websites, products, services, apps operated and controlled by Quantum Workplace that link to this privacy policy, including all quantumworkplace.com sites and subdomains.

     

    Survey Respondents

    Quantum Workplace protects the privacy of individuals taking our employee surveys, Best Places to Work surveys, and research surveys. Except as specifically set forth in this privacy policy, We will not share, sell, rent, swap, or authorize any third party to use survey respondents' email addresses or other personal data for commercial purposes. Our business depends upon confidential survey feedback, and we do everything we can to protect the individuals and organizations that take our surveys.

     
    Employee Surveys

    We will not in any way reprint, resell, or redistribute your organization’s survey results to anyone, with the exception of Best Places to Work surveys, in which case anonymized aggregate organizational results are shared with the event’s sponsoring publication.

     
    Access to your organization’s results is available to selected leaders within your organization who use the information for organizational development purposes. Organizational data may be sliced by employee demographics, but will never identify individual employees according to industry standards.
     

    For population and pulse surveys, employers will NOT have access to:

    • Employee names or email addresses – a survey cannot be tracked to a specific person
    • The ability to see who has or has not completed the survey
    • A specific employee’s answers

    For self-evaluation surveys, such as an exit interview or new hire surveys, employers WILL have access to:

    • The ability to see if the self evaluator (exiter or new hire) has completed the survey
    • A specific self evaluator’s (exiting or new employee’s) answers

    Quantum Workplace reserves the right to aggregate your data into comparative benchmarks that are presented to our clients or third parties in an anonymized, de-identifying format. Under all circumstances, your organization’s data will be combined with multiple organizations, and your organization’s identity will never be revealed.

     
    Best Places to Work

    In addition to the policies listed above in Employee Surveys, Quantum Workplace also maintains the following policies when operating Best Places to Work surveys.

     

    Quantum Workplace reserves the right to share Best Places to Work organizations’ information, in an anonymized aggregate format, with the sponsoring publication to establish honorees and awards. If your organization is not an honoree, your results will not be shared.

     

    All participating Best Places to Work organizations will receive a one-page overview report after participating in the contest. This report will show the overall score and a few specific highlights from the survey. Employers also have the option to purchase a more advanced report that will contain all survey results and comments. However, answers are always shown at the aggregate, de-identified level (grouped together).

     
    Research Surveys

    We will not in any way reprint, resell, or redistribute an individual’s survey response or an organization’s results to anyone. Data we collect for research is always published and distributed in aggregate and is anonymized.

     

    Quantum Workplace reserves the right to aggregate your data into comparative benchmarks that are presented to our clients or third parties. Under all circumstances, your data and your organization’s data will be combined with multiple organizations, the data will be anonymized and neither your or your organization’s identity will be revealed.

     

    When our surveys ask for demographic information, it is for benchmarking purposes and to allow our research studies to examine aggregate results by age, department, gender, etc.

     

    Users and Website Visitors

    Quantum Workplace protects the privacy of individuals who visit our websites and use the Employment Engagement Software.

     

    When you create an account or submit other information on our websites, we collect and store that information, such as your name, title, email address, and password. We use this information to further our legitimate interests, including to set up your account and to allow administration and communication with you regarding your account, or as otherwise required by applicable law, legal process or regulation, or as necessary to prevent security issues and abuse. We may also use your email address to send you updates and provide services to you.

     

    We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk. You have the right to object by contacting the Quantum Workplace's data protection officer at dataprotection@quantumworkplace.com.

     
    Product Usage

    When you’re logged into our Employee Engagement Software, we collect and store information that you submit through the website for your use and for your disclosure to other users in your organization as part of your use of the product. This would include, but is not limited to, information, such as a commitment in Engagement, a recognition post in Recognition, a goal update in Goals, or a comment in a Feedback cycle. Which information is private and which information is public to other users inside our tools is determined by the settings you or your organization have selected.

     
    Technical Data
    Quantum Workplace and its partners use cookies or similar technologies in providing the surveys, products and access to Quantum Workplace’s website to analyze trends, administer the website, track users’ movements within the website, and to gather demographic information about Quantum Workplace’s user base as a whole.

     

    Quantum Workplace collects information regarding a user’s use of the website through the use of cookies. Cookies are anonymous, unique alphanumeric identifiers sent to your browser from a website’s computers and stored on your computer. The type of information Quantum Workplace collects as a result of a cookie being stored on your computer includes the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; and click stream data, including date and time, cookie number and content you viewed or searched for on the website. Quantum Workplace collects and uses, and may from time to time supply third parties with, non-personal data as anonymous, aggregated user data for the purposes of site usage analysis, quality control and improving the website. Quantum Workplace uses temporary “session” cookies to maintain information Quantum Workplace needs to have in order for you to view content and browse from page to page. Quantum Workplace uses “persistent” cookies to give you a more personalized browsing experience and to help you navigate the website more efficiently.

     

    You can prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser’s preferences menu. With respect to the use of Quantum Workplace’s website, certain cookies are necessary for Quantum Workplace to operate and disabling any such cookies may result in the inability to use or access the surveys, products or website. If cookies are disabled you may not be able to take advantage of some of the surveys, products or website features. 

     
    Third Parties

    Quantum Workplace employs other companies, software services and individuals to perform functions on its behalf. Examples include storing and processing data, providing marketing assistance, email and chat services and contract management. Such third parties have access to personal data as needed to perform their functions, but may not use it for other purposes.

     

    Quantum Workplace’s website may contain links to other websites that are beyond our control. You should review the privacy settings and notices in those third party sites to understand what data may be collected and disclosed by those third party providers. In the event you choose to access any such third party sites, Quantum Workplace is not responsible for any actions or policies of such third parties.

     

    Quantum Workplace may partner with third parties to manage Quantum Workplace’s advertising on other sites or provide products and resources to its customers. Quantum Workplace’s third party partners may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising contact dataprotection@quantumworkplace.com or if located in the European  Union,  the  European  Economic Area and their member states, Switzerland and the United Kingdom contact dataprotection@quantumworkplace.com.

     

    Quantum Workplace will release account and other personal data when Quantum Workplace believes release is appropriate to comply with applicable laws; enforce or apply Quantum Workplace’s rights hereunder; or protect the rights, property or safety of Quantum Workplace’s customers or others.

     

    Other than as set out above, Quantum Workplace will provide you notice when your information may be shared with a third party, and you will have an opportunity to choose not to share such information.

     

    Generally, no one is under a statutory or contractual obligation to provide any information.  However, certain information is collected automatically. Additionally, if certain information is not provided by you, Quantum Workplace may be unable to provide the surveys, products or access to its website.

     

    EU-US Privacy Shield and International Data Transfers

    Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information.  In general, you are the controller of information submitted by you or your organization and Quantum Workplace is the processor of such information and controller of user or visitor information submitted to Quantum Workplace.

     

    Quantum Workplace’s processes adhere to the EU-US Privacy Shield principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. To view our certification and to learn more about the Department of Commerce’s Privacy Shield program, visit Privacy Shield. As a part of this program, we are subject to the investigatory and enforcement powers of the Federal Trade Commission and we are liable for the onward transfer of personal data to third parties in the event that we are the data controller of such personal data. Furthermore, we are required to disclose personal data in response to lawful requests by public authorities and must meet national security requirements. Should that change in the future, we will provide individuals the option to opt-out of having their information disclosed to third parties for purposes that are materially different for which it was originally collected or subsequently authorized. The company administrator has a right to access personal data and has the ability to correct, amend, or delete that information where it is inaccurate or has been processed in violation of the Privacy Shield principles.

     

    In compliance with Privacy Shield, Quantum Workplace is committed to resolving complaints in a timely manner. Contact Quantum Workplace’s data protection officer at dataprotection@quantumworkplace.com with questions or concerns with respect to Privacy Shield or International Data Transfer matters.

     
     

    COMMITMENT TO DATA SECURITY

    The security and confidentiality of your information is important to Quantum Workplace.  Quantum Workplace works hard to protect information you provide from loss, misuse or unauthorized access or disclosure, and follows generally accepted industry standards to protect the personal data submitted to Quantum Workplace, both during transmission and once it is received. Quantum Workplace has implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk. It is important that you protect against unauthorized access to your account information and to your computer.

     

    Generally, information will be retained by Quantum Workplace for the duration the data collector is a client of Quantum Workplace, unless you otherwise request deletion or destruction of your information. Quantum Workplace may retain your account information for as long as your account is active or as needed to provide you services, comply with Quantum Workplace’s legal obligations, resolve disputes, and enforce agreements, and thereafter, Quantum Workplace shall destroy or delete such account information. Notwithstanding the foregoing, Quantum Workplace may keep any data after the periods set forth in this section to the extent such data is anonymized.

     

    YOUR RIGHTS

    Quantum Workplace is committed to complying with the General Data Protection Regulation when dealing with personal data from the European  Union, the European  Economic Area and their member states, Switzerland and the United Kingdom. Effective May 25, 2018, you may have certain statutory rights in relation to your personal data.  Subject to any exemptions provided by law, you may have the right to request access to information, as well as to seek to update, delete or correct this information. 

     

    In the event you are a Quantum Workplace customer, upon request, Quantum Workplace will provide you with information regarding whether Quantum Workplace holds any of your personal data. You may access, correct, or request deletion of your personal data by contacting Quantum Workplace at dataprotection@quantumworkplace.com. Quantum Workplace will respond to your request within a reasonable timeframe.

     

    Quantum Workplace acknowledges that you have the right to access your portable personal data.  Quantum Workplace has no direct relationship with the individuals whose personal data it processes on behalf of an organization. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the organization who is a customer within whose account your data exists (the data controller). If requested to remove data Quantum Workplace will respond within a reasonable timeframe.

     

    Individuals with inquiries or complaints regarding our Privacy Policy should first contact Quantum Workplace at hello@quantumworkplace.com. If we are unable to satisfactorily resolve any privacy or data concerns, please contact our U.S.-based third party dispute resolution provider JAMS. Under certain conditions, you may have the right to invoke binding arbitration.