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Career Pathing Playbook: Retain Talent, Fuel Growth, Empower Managers

Author: Kristin Ryba Author: Kristin Ryba

Career pathing is one of the most powerful ways to boost employee engagement, retain top talent, and future-proof your workforce.

When employees can visualize a clear path forward—along with the skills and experiences they need to get there—they’re more likely to stay, grow, and contribute at a higher level. But for many organizations, career pathing remains a missed opportunity.

 

HR Trends Report: How personalized development will accelerate business growth in 2025 >>

quantum workplace 2025 workplace trends report

 

Employees aren't sure how to advance—or whether there’s a future for them at the company.

Managers often feel unequipped to lead career conversations. They struggle to define roles, articulate competencies, or guide employees toward meaningful progression. They're also lacking context—unsure of employee aspirations and often business needs. And so, they remain reactive instead of strategic in employee development.

Meanwhile, HR teams lack scalable systems that make career pathing feel both personalized and practical. High performers feel stuck. Development is deprioritized. Turnover rises—and so do costs.

This gap is fixable—with the right structure and support.

When done well, career pathing becomes a real driver of career development, internal mobility, and business agility.

You can give employees real clarity on where they stand today, what’s next, and how to get there—while aligning their growth with what the business needs most.



Why employee growth & development is broken (and how we're fixing it!)

 



What is career pathing?

Gartner defines career pathing as “the process of aligning opportunities for employee career growth with organizational talent priorities.” But for HR and people leaders, the reality is far more complex.

Career pathing often breaks down in execution. Many organizations lack the infrastructure, systems, or managerial support to implement it effectively. Roles are unclear. Development resources are scattered. Managers are undertrained, overwhelmed, and unaware of employee aspirations. Without visibility into career progress or talent needs, career conversations stall—or never happen at all.

When that happens, high performers look elsewhere, managers burn out, and leaders lose confidence in the value of development programs.

But when career pathing works, it works hard.

Done right, career pathing drives engagement, boosts retention, and builds a workforce that’s ready for what’s next. Today’s employees aren’t just looking to learn. They want to grow—on a path that’s visible, realistic, and connected to their future. Without that, even your best employees may start exploring opportunities elsewhere.

 



Key components of an effective career pathing system

Modern career pathing requires more than a static org chart. It needs structure, visibility, and the right support to guide meaningful employee growth. Here are the foundational elements of a successful career pathing strategy.

1. Transparency and visibility

Employees need to be able to see a future in your organization. This is a key drive of employee engagement and retention. Without that clarity, your talent is surely looking elsewhere for the right opportunity.

Start by creating transparency around roles, responsibilities, and the skills needed to grow.

Employees should be able to clearly see advancement pathways and understand what success looks like in different roles. Managers need tools and training to guide conversations and offer relevant, role-based support. And the organization as a whole must surface this information in a way that’s accessible, consistent, and scalable.

2. Competency- or skill-based structure

Career conversations tend to feel vague and unproductive because roles aren’t clearly defined and advancement criteria are left to interpretation. Without a shared framework, employees guess at how to progress, and managers struggle to provide meaningful direction.

A competency- or skill-based structure eliminates that ambiguity. By defining job families and linking roles to specific, measurable skills, organizations provide a blueprint for advancement. Employees can target the right growth areas, and managers can coach with confidence.

This structure transforms development from abstract ambition into actionable progress—anchored in what the business actually needs.

3. Alignment with business needs

Career pathing shouldn't exist in a vacuum. For development to drive impact, it must be tied to where the business is headed. Too often, undefined roles and disconnected growth efforts create misalignment—frustrating employees and leaving critical skill gaps unaddressed.

Look at where your organization is today—and where you need to be tomorrow. What roles, skills, and capabilities will get you there? Then build career paths that align with your strategic priorities. When employees grow in the right direction, development becomes a force multiplier—not just for retention, but for business performance.

And when managers understand those priorities, they can act as growth partners—not roadblocks—guiding employees toward opportunities that matter to the individual and the organization. 

4. Growth beyond vertical advancement

Career growth doesn’t always follow a straight line—and it shouldn’t have to. In many organizations, vertical promotions are limited. But that doesn’t mean growth has to stall. Lateral moves, cross-functional experiences, and project-based opportunities offer powerful ways for employees to expand their skills and impact.

When your career pathing strategy incorporates competency frameworks and aligns with business needs, you can match employees to meaningful opportunities across teams—not just above them. This gives employees more ways to grow and helps the business build flexible, future-ready talent.

In a world of constant change, versatility is a competitive advantage. Career pathing should reflect that.

5. Effective technology and tools

You can’t scale what you can’t support. Even the most thoughtful career pathing strategy will fall flat without the right technology behind it.

Outdated systems create friction—for employees trying to explore opportunities, for managers guiding growth, and for HR teams driving strategy. Your HR tech stack should streamline career development.

Look for solutions that centralize role, skill, and opportunity data; make growth information accessible to all stakeholders; and leverage AI or automation to surface timely, personalized development insights.

When technology removes friction and reveals opportunities, career pathing becomes easier to deliver—and impossible to ignore.

6. Empowering employee ownership

Career growth shouldn’t feel like guesswork—or a solo journey. When employees are left to cobble together their own development paths without clear guidance or support, frustration builds fast.

A strong career pathing system gives employees self-service tools, personalized plans, and clear next steps aligned to both their aspirations and the organization’s needs. It empowers them to take action, rather than wait for permission.

When employees can see a future at your company—and know how to get there—they stay longer and grow stronger.

 


Career pathing examples

Career growth isn’t a straight line—and your strategy shouldn’t assume it is. It should embrace diverse growth experiences across disciplines, skills, and leadership paths. Here are examples of different ways you can bring career pathing to life:

Role-based career paths

These traditional, linear paths show how employees advance within a single function or discipline.

Example: Junior Software Engineer → Software Engineer → Senior Engineer → Engineering Manager → Director of Engineering

Best for: Employees looking to deepen their expertise and grow within a specific job family.

Skill-based career paths

These paths emphasize transferable skills over titles. They empower employees to pivot into new functions based on strengths and business needs.

Example: A Marketing Coordinator with strong project management skills might move into a Project Manager role, then into Product Ownership.

Best for: Organizations that prioritize cross-functional mobility and dynamic workforce development.

Dual career ladders

These structures give employees the option to grow either as people leaders or as highly skilled individual contributors.

Example:

Technical Path:
Data Analyst → Senior Analyst → Principal Analyst

Management Path:
Data Analyst → Analytics Manager → Director of Analytics

Best for: Supporting retention and growth without forcing employees into management roles.



Essential elements for a strong competency framework

A strong career pathing framework clearly defines which capabilities matter for each role and at each stage of development. Here are the five essential elements every modern skills framework should include:

Core competencies (organization-wide)

These universal behaviors and skills set expectations for everyone, regardless of role or level. They shape your culture and reflect how work gets done. Examples:

  • Communication
  • Collaboration
  • Accountability
  • Adaptability
  • Growth mindset

Functional competencies (role-specific)

These are the technical or domain-specific skills tied to particular departments or disciplines. 

For example, marketing might have competencies in SEO, campaign strategy, and brand messaging. Or engineering needs specific skills in programming languages, testing frameworks, and systems design. 

Leadership competencies (management & influence)

As employees step into leadership or strategic roles, new capabilities become essential. These competencies support both people management and organizational influence. Examples:

  • Coaching and feedback
  • Strategic thinking
  • Decision-making under ambiguity
  • Change management
  • Team development

Emerging or future-focused skills

These forward-looking skills are aligned with business transformation and industry change. They ensure your workforce is ready for what’s next. Examples include data fluency, agile project management, or systems thinking.



Building a career pathing framework

Even with the best intentions, career pathing often falls flat. Outdated job architectures, unclear competencies, undertrained managers, and misaligned priorities prevent programs from gaining traction.

Avoiding these common roadblocks starts with the right foundation: clear structure, strategic alignment, and practical tools.

1. Assess organizational needs and goals

Before you define any paths, understand where the business needs to go. Align career development with business strategy by asking:

  • Where are our most urgent skills gaps?
  • What capabilities will drive future growth?
  • Which roles are critical to strategic execution?

This ensures your framework doesn’t just support employees—it fuels the business.

2. Audit and define clear job roles and career tracks

Employees and managers need clarity to plan effectively. Conduct a job architecture audit to:

  • Clarify role responsibilities, levels, and expectations
  • Identify advancement tracks (technical, leadership, specialist)
  • Map related roles to enable lateral and cross-functional moves

This step lays the groundwork for visible and navigable career paths.

3. Identify key skills and competencies

Most organizations underutilize internal talent—not from lack of skill, but lack of clarity. Define what success looks like at every level by:

  • Using skill inventories and competency models
  • Including technical, interpersonal, and leadership skills
  • Prioritizing future-ready skills for agility and innovation

Employees can't grow into roles they don’t understand.

4. Create transparent career ladders & lattices

Career growth isn't always vertical. Showcase a variety of growth paths by building:

  • Ladders: Clear promotional pathways within job families
  • Lattices: Lateral moves, stretch projects, and cross-functional roles
  • Growth maps: Visual guides that clarify next steps and options

This approach reflects the multidimensional way people grow—and stay—with your organization.

5. Implement evaluation and feedback processes

If employees and managers can’t act on your framework, it’s just another document collecting dust. Create systems that make growth visible and actionable:

  • Define clear evaluation criteria for advancement
  • Enable regular check-ins and feedback conversations
  • Provide visibility into progress for both employees and managers

Nearly half of employees say their manager doesn’t know how to help them grow—close that gap with structured support.

6. Communicate the plan effectively

Even the best framework will fail without trust and adoption.
Employees need to believe the opportunity is real. Managers need to know how to support it. Communicate early and often by:

  • Sharing real examples of internal mobility
  • Promoting visibility into roles, paths, and success stories
  • Making career conversations a routine part of check-ins and reviews

Consistency builds credibility.

7. Enable managers to support development

Managers are the bridge between framework and follow-through. Set them up for success by providing:

  • Conversation frameworks and coaching prompts
  • Dashboards that surface employee strengths, goals, and gaps
  • Training on mobility pathways and career development

When managers are confident in their role, development becomes proactive—not reactive.

8. Provide employees with self-service tools

Growth doesn’t require micromanagement—but it does require access, visibility, and support.

Enable employees to drive their own growth and development with tools that allow them to:

  • Explore internal opportunities
  • Understand required skills for new roles
  • Track progress and manage development plans independently

This reduces administrative burden and increases momentum.

9. Monitor progress and iterate

Career pathing is not a one-and-done initiative. Build an agile framework that evolves alongside your business. Track metrics like:

  • Internal mobility rates
  • Skill gap closures
  • Employee sentiment around growth and opportunity
  • Manager participation in development planning

Remember: 75% of employees who leave say no one talked to them about growth in the three months prior. Ongoing feedback and adaptation are key to retention.

A successful career pathing framework drives momentum in your teams and business. With the right structure, tools, and support, employees take ownership of their futures. Managers become true growth partners. And organizations build the adaptable, engaged workforce they need to thrive.

 



Strategic employee growth through internal mobility

When organizations enable employees to move across roles, teams, or functions, they unlock agility, deepen engagement, and build a resilient workforce that evolves alongside the business.

But true internal mobility is about more than backfilling open roles. It requires visibility, trust, and a culture that embraces development from within. Often, this progress gets blocked. Job postings lack visibility. Managers hesitate to endorse internal moves. And employees are left unsure whether growth within the company is even possible.

That’s why internal mobility requires more than a process change—it demands a mindset shift.

HR must lead that charge—not just as recruiters for external talent, but as champions of internal potential. When employees see real opportunities for movement and growth, they’re more likely to stay, invest in their development, and contribute at a higher level.

Benefits of Promoting Internal Mobility

To unlock the full value of internal mobility, organizations must do more than allow it—they must actively promote it. That starts with shifting HR’s mindset from external recruiting to internal talent activation. Here’s what happens when you get it right:

Retain top talent and institutional knowledge

Internal movers are more likely to stay longer and preserve critical expertise within the business.

Boost employee engagement and belonging

When employees see a future at your company, they invest more in their work and teams.

Fuel a culture of learning and agility.

Cross-functional moves accelerate skill-building and prepare employees to adapt as the business evolves.

Redeploy talent faster.

Tap into in-house capabilities instead of waiting weeks or months to hire externally.

Cut recruiting costs.  

Internal hires ramp faster, cost less to source, and are more likely to succeed.

How to encourage employees around internal mobility

Career pathing only drives results when employees believe in it—and feel supported. Unfortunately, that trust is often missing. To build confidence and engagement, organizations must:

Make internal opportunities visible. Go beyond job postings. Help employees see the skills required and steps needed to reach new roles.

Empower employees with self-assessments. Guide employees through reflection on strengths, interests, and goals—and connect those insights to real possibilities.

Personalize through technology. Use AI to recommend relevant roles, mentors, projects, or skills based on each employee’s unique profile.

Normalize growth conversations. Make career check-ins part of regular rhythms—not just a once-a-year event.

Celebrate internal mobility. Publicly recognize employees who grow into new roles to signal that development is real and rewarded.

Empowering managers to support internal mobility

Managers can be the greatest accelerators—or blockers—of internal mobility. To turn managers into champions of employee growth, organizations must equip them with the right mindset, tools, and support.

Train managers as career coaches. Teach them how to ask better questions, listen for growth signals, and guide—not dictate—development paths.

Provide conversation frameworks. Equip managers with prompts, planning tools, and guidance for effective growth conversations.

Surface actionable insights. Help managers see employee strengths, skill gaps, and potential career paths to enable smarter coaching.

Reward growth-minded leadership. Recognize leaders who develop talent—even when that means losing someone to another team.

Shift the narrative. Help managers see that enabling internal mobility strengthens the organization, not weakens their team.

 

When internal mobility is championed by leadership, supported by managers, and embraced by employees, it becomes a powerful engine for engagement, retention, and growth.



Choosing the right career pathing tools

Quantum Workplace’s Growth platform delivers everything today’s organizations need to drive personalized, scalable employee development. Here’s how it brings career pathing to life:

🔮 Career Vision.
Guides employees through self-reflection and generates clear, AI-powered career summaries in a “Now, Next, Later” format.

🌱 Growth Areas.
Uses AI and customizable competency frameworks to help employees identify key development areas aligned to business priorities.

➡️ Plan Actions.
Transforms aspirations into concrete, trackable steps with due dates, milestones, and progress indicators.

👩🏻 Career Coach.
Replaces the blank page with personalized development recommendations based on role, goals, and growth areas.

🔎 Job Explorer.
Surfaces internal career opportunities and helps employees discover new roles, paths, and the skills required to get there.

📊 Team Insights.
Equips leaders with visibility into team growth activity and trends—helping identify coaching opportunities and support scalable development across the organization.

📝 Learning Resources.
Connects employee growth plans to curated articles, courses, and trainings—surfacing personalized, timely development content.

📸 Growth in Snapshot.
Makes employee development visible in key talent moments—bringing career insights into 1-on-1s, Talent Reviews, and Performance Reviews.



Quantum Workplace Growth takes the guesswork out of career development—giving every employee and manager a clear, actionable path forward. It empowers employees, enables managers, and gives HR the tools to build a future-ready workforce.

Learn more about Growth >>

 

employee growth plans - career pathing tools

 



Career Pathing FAQs

How often should career pathing frameworks be updated?

Career pathing frameworks should be reviewed at least annually to ensure alignment with evolving business priorities, roles, and skills. Update more frequently when major changes occur—such as new technologies, restructures, or emerging skill gaps—to keep your framework relevant and actionable.

How can we involve employees in career pathing

Employee growth & development starts with empowerment. Best practices include:

  • Self-assessments: Help employees reflect on strengths, skills, and aspirations.
  • Career conversation templates: Equip managers with tools to guide meaningful discussions.
  • Employee-led growth planning: Encourage employees to explore roles, identify growth areas, and propose development paths aligned with business needs.

How should career pathing influence training investments?

Use your framework as a strategic filter for L&D decisions. 

  • Align training to skills gaps: Prioritize learning that supports defined career paths.
  • Create targeted programs: Develop training based on role-specific competencies.
  • Measure ROI: Track how training impacts mobility, readiness, and promotion rates.

What metrics should I track to measure career pathing effectiveness?

Focus on metrics that reflect impact and momentum:

  • Internal mobility rates: promotions, lateral moves, and cross-functional transitions
  • Time-to-promotion: how quickly employees advance
  • Retention correlation: whether strategically offering growth and development opportunities improve retention
  • Engagement and sentiment: how employees perceive development support and career advancement opportunities