You’re not fooling anyone by avoiding employees’ questions. Just be straightforward and honest with them. There may very well be information you can’t share with them yet, and that’s OK. Tell them everything you feel comfortable sharing while letting them know you’ll provide updates as you receive them. When concrete information arises, they’ll be prepared.
Transparency is the key to successfully managing change in the workplace. Employees want to be in the know, and managers should continually provide updates on changes and be willing to speak with individuals or teams about how the change will affect them. For more help navigating change, download our 5 Essential Change Management Templates and Communication Tools.