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10 Surprising Employee Engagement Statistics for 2018

/ 3.27.18

A lot of different variables—10-Surprising-Engagement-Statisticsincluding company size, industry, and geographic location—affect employee engagement statistics. Some stats are predictable. But others aren't at all what you'd expect.

 

These are some of the 10 most surprising employee engagement stats from our 2018 Employee Engagement Trends Report.

 

 

1. Managers aren't delivering on employee development.
Over the last eight years, we've seen an increase in managers caring about employee development, but a decrease in employees' knowledge about development opportunities. This suggests that managers are becoming ineffective at this essential part of their job. Just 21% of employees saw professional growth and career development opportunities for themselves at their organization.

 

2. Employee recognition is unsatisfying.
While employers are improving employee recognition efforts, there is still plenty of room for growth.  Recognition has long maintained a relatively low favorability and high uncertainty. Organizations aren't prioritizing it, either: In fact, a recent Quantum Workplace study found only 11.8% of respondents named employee recognition as a top people priority. In addition, only 36.8% said their organizations used employee recognition software. 

 

3. Lack of communication is causing mergers and acquisitions to fail. 
Large gaps in clarity and communication exist between employees who have experienced a merger or acquisition in the last twelve months and those who haven't. An organization's number of highly-engaged employees dipped by 3% (74.2 to 71.6) when a merger was involved. These gaps exists around compensation, change management, and performance.

 

4. Only one survey item decreased in favorability.

In a year of improved favorability, the survey item, “It would take a lot to get me to leave this organization,” was the lone detractor. Since 2014, this survey item has declined in favorability, with its most drastic decline between 2015 and 2016. Unfortunately, 2017 didn’t recoup 2016’s loss, as its favorability dipped to 74.3%.

 

In previous studies, low favorability on this item has been found to be a top predictor of employee turnover.

 

5. Non-profits improved engagement for the first time since 2014.

For the first time since 2014, the nonprofit industry experienced a positive change in the percentage of highly engaged employees. The percentage of highly-engaged employees at nonprofit organizations increased by 0.55%, a noticeable jump compared to public (0.41%) and private (0.13%) organizations.

 

6. The logistics industry takes a nosedive.
After a year as the most engaged industry, logistics plummeted eleven spots in 2017's rankings. Only 68 percent of logistics employees are engaged, a far cry from the national average of 74 percent.
 

7. Engagement drops quickly after the first year at a new organization.

New employees arrive wide-eyed and eager to prove themselves, but they tend to quickly fall out of love with their new job. While 82.3% of employees are engaged in their inaugural year, that number drops to 74.8% in year two and 73.3% in years three through five. Organizations must be intentional about keeping their employees engaged.

 

8. Nursing is the only department that decreased in engagement. 
For the third year in a row, nursing was the least engaged department. Nursing/clinical was the only department that saw a decrease in employee engagement this year, dropping by 0.3%

 

9. Hourly workers need more recognition to overcome engagement gap.

The top five drivers by pay type are almost identical – except hourly employees would prefer recognition while salary employees are driven by challenging careers. It's no surprise that hourly employees are almost ten percentage points less engaged than salaried employees.

 

10. Employees who identify as another gender make huge engagement gains.

After an almost 5% increase in engagement from the previous, more than half of employees who identify as another gender are considered engaged.


You've learned ten statistics. Now see the full results. Download our most popular resource of the year, the Employee Engagement Trends Report, to see where your organization needs to focus in 2019.


Employee Engagement Trends Report! Get the latest research and trends on engagement.

 

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