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ENGAGEMENT IQ

    Valet Living

    Boosts Talent Pipeline and Employee Lifecycle With Engagement and Performance Tools

    Quantum Workplace's modern tools for employee success are helping Valet Living keep employees engaged and connected to organizational success through continuous conversations and collaborative talent reviews.

    Nicole Davies

    "Valet Living, as far as I'm concerned, is a Quantum Workplace customer for life."

    Nicole Davies
    VP of Learning, Talent, and Performance

    The Company

    Valet Living has grown from door-to-door trash service to a full concierge service company serving 1.5 million homes. Operating in over 42 states and employing 6,800 individuals nationwide, Valet Living is a pioneer for the professional services industry.

     

    Size: 5,001 - 10,000

    Industry: Professional Services

    Solution: Engagement + Performance

    The Challenges

    With its rapidly growing workforce, Valet Living needed optimized performance management and engagement strategies that could motivate and educate employees in a short time. Sporadic employee schedules and limited opportunities to connect led Valet Living on a search to find a collaborative, consistent, and central solution that could fit within their employees' workflow and link personal goals to organizational success.

    The Solution

    Engagement and performance tools that put an emphasis on structure, programs, and support for the success of its employees to:

    • Identify, engage, and retain talented individuals at every stage of the talent pipeline and employee lifecycle
    • Acknowledge and leverage the individual strengths of their employees
    • Implement a feed-forward process centered around internal goals and immediate execution of day-to-day responsibilities