The Company

Valet Living has grown from door-to-door trash service to a full concierge service company serving 1.5 million homes. Operating in over 42 states and employing 6,800 individuals nationwide, Valet Living is a pioneer for the professional services industry.

Size: 5,001 - 10,000

Industry: Professional Services

Solution: Engagement + Performance

The Challenges

With its rapidly growing workforce, Valet Living needed optimized performance management and engagement strategies that could motivate and educate employees in a short time. Sporadic employee schedules and limited opportunities to connect led Valet Living on a search to find a collaborative, consistent, and central solution that could fit within their employees' workflow and link personal goals to organizational success.

The Solution

Engagement and performance tools that put an emphasis on structure, programs, and support for the success of its employees to:

• Identify, engage, and retain talented individuals at every stage of the talent pipeline and employee lifecycle
• Acknowledge and leverage the individual strengths of their employees
• Implement a feed-forward process centered around internal goals and immediate execution of day-to-day responsibilities