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Get the latest insights on engagement, performance, and workplace research & trends sent straight to your inbox.

Get the latest insights on engagement, performance, and workplace research & trends sent straight to your inbox.
Request a Demo

Get the latest insights on engagement, performance, and workplace research & trends sent straight to your inbox.

Get the latest insights on engagement, performance, and workplace research & trends sent straight to your inbox.

Hear from Our Customers

Quantum Workplace helps customers connect the dots between engagement and performance to help their employees, teams, and businesses succeed.

We have a wonderful partnership with Quantum Workplace. There was no disconnect between the expectations set in the sales process and the actual utilization of the platform. They are incredibly customer-focused and very nimble. We've been able to build deep relationships with a really great partner who is truly engaged in our success.

Nicole Davies
VP of Talent Optimization
Valet Living


The best part of working with Quantum Workplace is their dedicated team who is focused on ensuring we are successful with our engagement programs.

Michael Foss
Chief Human Resources Officer
Neovia


Although having software that meets your requirements is important, having a good support team is critically vital to your success. The team at Quantum Workplace has been phenomenal and really knows their stuff. Support is always helpful and quick to respond as well.

Melissa O.
Talent Management Analyst
G2 Crowd Review

 

The people at Quantum are experts. They make the process simple and provide excellent analysis and guidance so we can focus on actions and results.

 

Sonja T.
Director of HR
FOSSIL Group

As we continued our partnership with QW, we realized their high commitment to daily customer service needs, diligent project management processes, and, most importantly, genuine interest and care for our business success. I would recommend Quantum Workplace to any organization

Erin P.
Organizational Development
G2 Crowd Review

What I like the best about Quantum Workplace is they act as a partner. They work with you to look at your issues and find solutions that best meet your needs. They are always very attentive and eager to help.

Stephanie S.
Employee Development Manager
G2 Crowd Review

We're maniacal about your success.

Customer success is our top priority. From onboarding to renewal, and every day in between, we work to help you achieve your most pressing objectives. Here's the success some of our customers have seen:

125% Increase

in revenue

$18.5 Million

merger executed successfully

47% Increase

in competency growth

90% Rating

for CEO-approval metric

12% Increase

in employee net promoter score

70% Decrease

in employee turnover

Meet Your Team

These are the types of roles you can expect to work with, depending on your chosen service package.

  • Account Manager

    Your Account Manager is responsible for ensuring the overall success of our partnership. They’ll make sure you’re maximizing the value and impact of our products and services year-round to help you achieve your goals.

  • Customer Success Manager

    Your Customer Success Manager will set you and your team leaders up to be successful within our product. They’ll provide resources and guidance on how to best use our software and inform you of new product enhancements that can elevate your success.

  • Insights Analyst

    Your Insights Analyst will level up your employee success strategy with their workplace expertise. They’ll help you interpret and act on employee feedback, provide best practice coaching, and advise on survey and template design.

  • Support Representatives

    Our responsive Support Team is here for you, your leaders, and your users whenever you have tech questions. They usually responds within an hour, faster than our competitors and most SaaS companies. Plus, they provide a range of support options to meet your users’ needs. Tech support (from actual humans) is available via email, live chat, or phone.

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Insights_Analyst_Teresa
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What to Expect When You Partner With Us

No one likes surprises when working with a new software vendor. Here's what you can expect when you partner with Quantum Workplace.

Implementation

You’ll have a dedicated team of Qwirks with you every step of the way of your implementation. We provide all of the right resources and tools for product education, adoption, and utilization so you can feel confident your experience will be seamless and successful.
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Success Plans & Success Progress Reviews

We want to drive success together. As part of our commitment to helping your employees, teams, and business succeed, you’ll meet with your Account Manager to develop a Success Plan to help us all keep track of your desired outcomes and actions being taken to achieve them. You'll continue to meet with your Account Manager periodically to review progress and discuss any new business initiatives and goals.
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Support

Our Support Team is your employee success sidekick. They’re not only readily available to Admin users, but your employees too! Let us help you free up your time and inbox. We’ll help with the technical questions and product guidance so you can stay focused on your success.
Support

Change Management Success Tools

Change is hard. But we have all the resources and tools you need to drive excitement and adoption of your new performance tools:
  • An easy-to-follow guide with tips and recommendations on how to effectively manage your implementation while reducing anxiety.
  • Comprehensive Success Sites, specific to each tool, provide clarity for your employees and drive user adoption.
  • Ready-to-use promotional templates help you create excitement about the implementation.
  • Customizable technical resources help educate your employees on the new tool so you can put your focus where it’s needed most
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Help Library

From help docs to videos, our Help Library is full of readily available resources to educate you and your team on everything from product navigation and functionality to best practices.
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A message from our Director of Customer Success, Anthony Edwards

At Quantum Workplace, Customer Success means embracing the idea that no customer journey is the same but they should all be enjoyable and arrive at a specific destination. Qwirks are constantly focused on figuring out what success for you and your organization looks like, and then building an approach that helps us all arrive there...together.

 

Ready to partner with us?

We can't wait to work with you. Book a demo to see how we can work together to help you achieve your goals.

Book Your Demo