Empowering Managers to Drive Engagement Across Every Level

Overview

MacLean-Fogg is a global leader in engineered metal and plastic components, delivering innovative solutions for automotive, industrial, and consumer markets. With a commitment to operational excellence and a strong culture of collaboration, the company employs thousands across multiple shifts and locations worldwide. MacLean-Fogg’s dedication to continuous improvement extends beyond products—it also focuses on cultivating exceptional leadership and engaged teams. 

Opportunity

Across MacLean-Fogg, HR sought ways to make employee feedback more accessible and actionable for frontline managers. With teams working across multiple shifts, including overnight schedules, leaders needed tools that allowed them to quickly understand team sentiment and respond in ways that truly make an impact. While managers were eager to support their employees, they didn’t always have immediate access to feedback or clear guidance on how to act on it. 

“In the past, HR drove everything. Managers had to wait for meetings to review results or create action plans, which made it difficult for them to respond quickly,” explains Nick Stauffer, Organizational Development Manager at MacLean-Fogg. 

The opportunity was clear: empower managers with insights, guidance, and real-time access to feedback so they could take ownership of engagement within their teams. 

Turning Point

The adoption of Quantum Workplace transformed how MacLean-Fogg leaders engaged with their teams. For the first time, managers could log in at any time to view their team’s results, see AI-driven suggestions, and get actionable guidance on addressing feedback. 

“Our frontline leaders constantly ask, ‘I want to know what my people are saying.’ Now, they can access results instantly and take action without waiting for HR. That accessibility has had a huge impact for us,” says Stauffer. 

The AI-powered suggestions helped managers interpret survey data, understand what specific feedback meant for their teams, and determine practical next steps. Suddenly, even leaders without formal engagement training could respond effectively. 

Transformation

Quantum Workplace enabled managers at every level to become more confident, proactive, and effective in their roles. Engagement became a collaborative effort rather than a top-down process. Leaders began taking meaningful action, using insights to recognize their teams, address concerns, and foster a stronger culture. 

“Managers now have the tools to understand and digest feedback, then take action that actually moves the needle. For many, it’s the first time they feel equipped to address engagement in a meaningful way,” says Stauffer. 

By making insights and guidance accessible across all shifts and departments, MacLean-Fogg turned what was once a challenge into an opportunity to develop leadership skills and strengthen team relationships. 

Success

Today, MacLean-Fogg continues to build on this momentum. Managers are actively leveraging Quantum Workplace to lead with insight and empathy, ensuring that engagement and development are integrated into daily operations. 

“We’re reaching leaders we never could before — and they’re taking ownership of engagement in ways we’ve never seen,” Stauffer reflects. 

The company now has a scalable, science-based approach to engagement that empowers every manager to make a difference, creating stronger teams and a more connected organization. MacLean-Fogg’s success demonstrates the power of giving leaders the right tools, at the right time, to take meaningful action.