Measuring ROI on Employee Success

A Winning Approach to Employee Success

Harvard Business Review Analytic Services Research


Talent-minded organizations believe that high-performing, engaged employees are essential to business success. Many have invested in employee engagement programs and modernized their performance management processes - yet most still struggle to quantify the ROI and business impact of their talent initiatives.


In the latest research from Harvard Business Review Analytic Services in association with Quantum Workplace, you'll discover the solution - that connecting employee engagement and performance is not only important but necessary for employee, team, and business success.

key takeaways
  • Leaders Have Confidence in the Business Value of Engagement: 56% of respondents say their organization has achieved positive ROI from its investment in employee engagement.
  • Performance Management Lacks Consistency: Only 45% of respondents say their organizations use consistent [performance] tools across their business.
  • The Link Between Engagement to Performance: 39% of respondents say that results from engagement surveys are evaluated and acted upon independently of their PM process.
  • Managers Need Help to Deliver Results: 40% of respondents say that they do not have access to the data they need as a manager or leader to understand what motivates and engages their employees.

Measuring ROI on Employee Engagement and Performance

A recent study conducted by Harvard Business Review Analytic Services in association with Quantum Workplace, found that 81% of business leaders strongly agree that highly engaged employees perform better and are more productive.


Yet, many engagement and performance strategies are often prioritized and executed in silos, disconnected from each other. This study also found that while two-thirds of survey takers have revamped their approach to performance management in the last two years, only 37% say that employee engagement is a significant area of focus for their own organization today.


In this report, we'll share key findings from this partner research project on the connection between employee engagement and performance.

What's Inside:

  • Data from nearly 1,000 executives and leaders from Harvard Business Review
  • Thought leadership from well-known HR leaders in professional services and technology
  • Actionable next steps for integrating employee engagement and performance. 
Heather Whiteman

"Engagement equals discretionary effort, which equals higher business outcomes for the same amount of dollars. It is ROI at its finest - the best possible return on investment for your human capital."


Heather whiteman | People Analytics professor 
haas school of business, university of california, berkeley