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A tension exists between increasing the productivity of human beings and increasing the performance of your organization, like you would a machine. However, this tension exists precisely because they can be at odds with one another. Your company is made of humans, and humans are not machines.

How do we resolve this tension?

 

In this ebook, we explore five lessons for you to create a culture of performance conversations from leadership to managers to employees.

 

  • The Invitation: getting a conversation on the books
  • The Preparation: readying both parties for what will be discussed
  • The Conversation: focusing and starting off on the right foot
  • The Follow-Up: creating post-conversation action items
  • The Technology: using it as a mediator for your relationships

 

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