COVID-19 Crisis Management Resources

Best Practices and Templates To Stay Successful Through Change

COVID-19 is top of mind for employers and employees across the globe. In this time of uncertainty and disruption, we hope these resources empower you to keep your employees safe, healthy and engaged.

COVID-19 Content Hub-1

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Engage Your Remote Workforce

The best way to support your employees during this time is to provide clear, confident, and consistent communication. Read the descriptions below to learn more about engaging, motivating, and supporting your workforce amid COVID-19.

learning to work remotely
one-on-one meeting guide
leadership strategies
managing change
elevating employee listening
managing employee emotions

Managing Change During a Crisis

During times of crisis, organizational leaders should establish feelings of trust with employees by communicating accurate and clear information continuously. Organizational change can be a daunting challenge for people leaders who are also experiencing personal change.

This guide will help you establish trust with your workforce and maintain business growth, including:

  • Mastering communication to create clarity and trust
  • Giving all employees a voice
  • Employee listening tools to manage change

Learning to Work Remotely

Remote work is becoming a new normal for organizations across the globe due to the coronavirus pandemic. In order to maintain workplace culture while making this shift, organizations must find new ways of engaging their employees.

This quick guide will help you set the stage for remote work and gives you best practice tips to help:

  • Executive leaders inspire an inclusive remote culture that engages all employees
  • Managers recognize the challenges that come with managing remote employees
  • Employees shift to more consistent working environments and stay motivated during this transition

One-on-One Meeting Guide

As the COVID-19 crisis evolves, we know one of your top priorities is to ensure that your workforce continues to feel supported and safe. One of the best ways to do this is through one-on-one conversations.

In this HR and manager guide, you'll find:

  • 5 reasons to conduct one-on-ones during a crisis
  • 3 myths about having conversations during difficult times
  • Manager tips for critical conversations
  • 3 one-on-one templates for honest conversations during the COVID-19 pandemic

Managing Employee Emotions During the COVID-19 Pandemic

Our research shows a clear connection between your emotional culture and employee engagement, and the implications of those findings are serious. Now, more than ever, you need to find ways to keep your employees engaged and your business afloat.

In this resource, we'll provide tips on:

  • Understanding and assessing your emotional culture
  • Decreasing employee stress and anxiety
  • Creating an emotionally safe space at work
  • Coaching your people leaders to deal with turbulent employee emotions

Elevating Employee Listening During the COVID-19 Pandemic

As the COVID-19 crisis evolves, we know one of your top priorities is to ensure that your workforce continues to feel supported and safe. One of the best ways to do this is by listening. You have a lot on your plate right now, so it’s important you feel well-equipped to gather feedback and uncover employee concerns during uncertain times like this.

This guide contains:

  • 5 reasons to collect employee feedback during a crisis
  • A step-by-step guide to launching a pulse survey
  • Two pulse survey templates for you to implement today

Leadership Strategies That Build Trust During Times of Uncertainty

Employee trust is leadership’s greatest asset—especially during times of uncertainty, crisis, and panic. Share this resource with your leadership team and people managers for the crucial do’s (and don’ts) of fostering employee trust during the COVID-19 pandemic.

In this guide we'll cover:

  • 22 leadership strategies that build employee trust
  • 6 leadership dark sides that break employee trust