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ENGAGEMENT IQ

A thought-provoking podcast for managers, leaders, and HR.

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Dr. Dan Harris takes the mystery out of managing people by exploring meaningful and actionable insights to help managers make work better every day. Learn to grow authentic relationships with your employees and bounce back from mishaps you encounter along the way. We've all had bad managers; this podcast equips you with the insights to avoid becoming one.

EPISODE
26
Building trust in the workplace. [Interview]
This episode discovers how managers and leaders can navigate issues of trust in the workplace. 17.5 minutes Listen or Read >
EPISODE
25
Exploring the dark side of job roles.
This episode explores the idea of what a role is, as well as the dark side of job roles in the form of role overload, strain, conflict, underload, and ambiguity.17 minutes Listen or Read >
EPISODE
24
Giving performance feedback with the employee in mind. [Interview]
An interview with Nicole Davies, Vice President of Learning, Talent, and Performance at Valet Living, explores ways to navigate the performance feedback process, taking the manager’s ego out of the picture, rethinking how we view the performance improvement plan, and the skill gap versus will gap.21 minutes Listen or Read >
EPISODE
23
How to handle stress at work.
This episode explores a method for stress management in the workplace, as well as some common causes of workplace stress and how you can help your team navigate those issues. 18.5 minutes Listen or Read >
EPISODE
22
Helping employees avoid job burnout. [Interview]
An interview with Paul Gomez, Director of Organizational Development at Children's Mercy Hospitals, covers different aspects of job burnout, like how people managers can help their teams navigate or avoid burnout, the importance of being curious about team members, and even helping teams build resilience.16.5 minutes Listen or Read >
EPISODE
21
Managing emotions and emotional vulnerability.
This episode explores the complexities of managing emotions and emotional vulnerability at work, as well as healthy and unhealthy emotional cultures within organizations. 18 minutes Listen or Read >
EPISODE
20
Emotions in the workplace have an image problem.
This episode explores the most common positive emotions employees feel at work, the most common negative emotions employees feel, and negative moral emotions. 18.5 minutes Listen or Read >
EPISODE
19
What are drivers of employee engagement, and why do they matter?
This episode explores what drivers actually are, the top drivers of employee engagement, and what drives manager effectiveness. 19 minutes Listen or Read >
EPISODE
18
How are you setting boundaries at work?
This episode explores the mystery of boundaries and setting boundaries at work, as well as the mishap of workplace rules. 18 minutes Listen or Read >
EPISODE
17
Rethink change management.
This episode explores the mystery of the change management process and potential mishaps of change management, paying especially close attention to the Knoster model for managing complex change. 17.5 minutes Listen or Read >
EPISODE
16
Motivate employees by thinking about their needs: part 2.
This episode continues to explore how you can motivate employees, first by reviewing relational and developmental employee needs and then combining all the needs discussed in this and the previous episode.20 minutes Listen or Read >
EPISODE
15
Motivate employees by thinking about their needs: part 1.
This episode explores how you can motivate employees, first by reviewing Maslow's hierarchy of needs and then covering essential and procedural employee needs.21 minutes Listen or Read >
EPISODE
14
How can you give better, SMART employee recognition?
This episode explores how you can give better, SMART recognition to your team members.17.5 minutes Listen or Read >
EPISODE
13
How to make your SMART goals even SMARTER.
This episode explores the history and framework of SMART goals, and goes deeper into SMARTER goal setting.19.5 minutes Listen or Read >
EPISODE
12
The employee life cycle part 3: exits and employee turnover.
This episode explores the mystery of some common reasons for turnover, the mishap of how turnover data are handled, and the mystery of how best to handle firing employees.17 minutes Listen or Read >
EPISODE
11
The employee life cycle part 2: tenured employees and the tenure curve.
This episode explores the mystery of the tenure curve, which covers employee engagement across four groups of employees with differing levels of tenure.18 minutes Listen or Read >
EPISODE
10
The employee life cycle part 1: new hires and onboarding.
This episode explores the mystery of five stages of the new hire and onboarding experience, which include orientation, clarification, adjustment, calibration, and connection.19.5 minutes Listen or Read >
EPISODE
9
You can get more out of your team meetings.
This episode explores the mystery of how to view meetings, the mystery of how to get the most out of your team meetings, and the mishap of miscommunication during meetings. 16.5 minutes Listen or Read >
EPISODE
8
Miscommunication at work - it's not me, it's you?
This episode explores two mishaps: the first is thinking that miscommunication isn’t because of me, it’s because of other people, and the second is miscommunication during 1-on-1 performance conversations. 14 minutes Listen or Read >
EPISODE
7
How can you bridge the GAP to resolve conflicts in your team?
This episode explores the mishap of poorly handling conflicts within your team, the mystery of the GAP model of conflict, and the mystery of how best to respond to conflict using the GAP model. 18 minutes Listen or Read >
EPISODE
6
Avoid these less obvious negative management traits.
This episode explores mishaps about three negative management traits, which include trying to be the smartest person in the room, having a fear of missing out, and being a fire hazard. 15 minutes Listen or Read >
EPISODE
5
How do you dodge silver bullets?
This episode explores mishaps of how you respond to and use information, as well as four types of engagement cultures.17.5 minutes Listen or Read >
EPISODE
4
How employees describe the best work environments.
This episode explores the mysteries of which words are used by employees to describe the best work environments, which of those words you should focus on in your own team, and how some of those words relate to employee engagement. 15.5 minutes Listen or Read >
EPISODE
3
What is employee engagement, and why should you care?
This episode explores the mystery of employee engagement by describing what it is and what it's not.14 minutes Listen or Read >
EPISODE
2
How you can enhance learning and development opportunities for your employees.
This episode explores the mishap of communication surrounding formal employee development programs, the mystery of enhancing opportunities for learning and development, and some mishaps about those kinds of opportunities.11.5 minutes Listen or Read >
EPISODE
1
Why you should have continuous conversations with your employees.
This episode explores why it's good to have continuous conversations with your employees, how often these conversations should occur, and how to have GOOD continuous conversations.13 minutes Listen or Read >

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Manager Mysteries & Mishaps