Executing a robust employee engagement strategy is a big job. A good employee engagement program should help you:
And to get the most out of your engagement initiatives, you need the right tools. That’s where employee engagement software comes in.
Employee engagement software is a category of technology that helps workplaces uncover opportunities to engage employees and drive growth. Employee engagement platforms are important in creating workplace cultures that drive employee, team, and business success.
Not only do these tools drive productivity and performance, they also engage employees by making work better everyday. The right platform will help pave your path to success by keeping employees connected, focused, motivated, and engaged.
Employee success is critical to business success. After all, your employees drive business outcomes daily—big and small. That’s why any organization interested in achieving desired results needs employee engagement software.
The right platform will improve the workplace experience by boosting employee morale, productivity, and company alignment. This helps you prioritize your most valuable business asset—your talent.
Because your talent drives your overall business outcomes, employee engagement software benefits all of the roles in your organization—top to bottom. Here are some of the ways the right platform will benefit each role:
Similar to how employee engagement software benefits all roles, it can also benefit any industry. The right software doesn’t discriminate, and can boost engagement and performance across all sectors.
In Finance and Insurance, the right platform can help navigate poor perceptions of the industry and help leaders attract and retain talent. In Professional Services, employee engagement software can help align and drive performance across matrixed teams. In Manufacturing organizations, the right software can make measuring employee perceptions across a dispersed workforce much, much easier.
The breadth of employee engagement software is clearly far-reaching, improving the employee experience to promote employee, team, and business success in all industries. Although each industry faces unique challenges, the common themes of employee needs are often similar. The benefits of employee engagement software resonate with employees of all industries and all roles.
Employee engagement software has many benefits that employees see in their day-to-day experience, leading to outcomes that are critical to business growth. Here are the top 5 we’ve compiled:
Employee engagement software provides tools that increase communication and alignment across the entire organization. And this is important because aligned companies are 72 percent more profitable than misaligned companies. With a system that streamlines employee-manager conversations, elevates goals to the entire organization, and provides a platform for company-wide recognition, your employees are able to garner a stronger sense of connection and alignment with the organization.
In times where retention is an issue, leaders should prioritize their company culture. Employees want to work in a positive, inclusive, and motivating culture that helps them reach their full potential. In fact, almost 70 percent of American workers prioritize culture aspects over salaries. With tools that help you get a pulse on employee perceptions, you can take employee feedback and implement it in the workplace experience. By understanding your workforce as a whole and taking action accordingly, your culture will improve to make work better everyday.
Strong productivity is critical to the health of your organization. But when employees aren’t motivated, their productivity plummets and your business metrics suffer. And many organizations are experiencing this, as the average worker is productive for less than 2 and a half hours per day. That’s why organizations should use tools like goals, recognition, 1-on-1s, and feedback to motivate employees toward business objectives. Your platform should increase accountability, address roadblocks, coach performance, and increase morale to drive optimal performance.
Understanding your workforce as a whole is almost impossible without the right tools. And if your leaders can’t visualize your talent across the entire organization, they can’t make smart people decisions. With tools that help you identify who’s at risk for departure or burnout, you can intervene before it’s too late. And by identifying high performers, you can give recognition where it’s due to boost employee morale.
When employees are engaged, organizations provide a better customer experience, produce a higher quality of outcomes, experience higher sales, and have higher profitability. In fact, highly engaged organizations have 21 percent greater profitability than organizations with disengaged employees. The motivation that employees get from a workplace that listens to and meets their needs is unparalleled. Prioritizing the employee experience is a first-class approach to maximize business success.
Employee engagement software provides a suite of tools, giving valuable insight into possible obstacles or opportunities to make work better. With a streamlined employee survey tool, you can understand what’s missing in the employee experience and get insight that helps you improve upon those shortcomings. Plus, employees typically have an understanding about how to improve big picture business metrics to improve profitability and growth. In addition, two-way feedback gives employees an opportunity to provide their perspectives, helping leaders understand where opportunity lies. With this information, better action can be taken toward employee, team, and business success.
Employees typically understand what’s working and what’s not. That’s why it’s important to survey them and gather insight that motivates organizational growth. With annual, pulse, and lifecycle surveys, you can gather employee perceptions at every part of their tenure to understand what’s happening and how to improve.
Employees need to be recognized for their efforts. When they feel that their work goes unnoticed, they are unlikely to continue giving their all in the future. With an effective recognition tool, you can elevate appreciation to the entire organization to increase alignment, boost morale, and motivate performance.
Setting attainable goals is key to employee and team success. But goals often fall to the back burner when they aren’t constantly thought about or prioritized. With a streamlined goal platform, employees can set, track, complete, and elevate goals to the entire organization. This increases accountability and alignment to ensure that goals are accomplished.
Employee feedback is at the center of a strong culture. This feedback should be leveraged in a two-way format so that both managers and employees can give and receive feedback. This boosts trust and connection among employees, while giving insight into room for growth.
1-on-1s between leaders and employees are needed to address roadblocks, celebrate wins, and build strong connections. That’s why the best employee engagement software provides 1-on-1 tools that help you make the most out of your conversations. Use this platform for tools that help you conduct and document your discussions regularly, and with ease.
Leaders need to visualize their workforce as a whole, all in one place. With effective people analytics tools, you can understand employee flight risk, get performance snapshots, and uncover turnover trends to make strategic talent decisions.
When organizations leverage talent reviews, they have a better idea of where employee performance stands. The right tool will help leaders highlight top performers and understand talent risk to take the action that helps the business succeed.
Engagement and performance are connected at the core. When your approach to performance management is ineffective, engagement suffers. And when employees are disengaged, they are less likely to perform at their best. But when leaders adopt a modern performance management strategy that is centered around the employee experience, both performance and engagement grow.
The best employee engagement platforms can help you implement and support key engagement strategies while driving engagement and performance across the board.
But how do you know which platform is right for you? With so many moving parts—and your employees’ engagement on the line—it’s important to get your platform right.
Follow the steps below to help you choose the best employee engagement platform for your business.
Step 1: Assess your purpose, resources, and goals.
Before you can choose a solution, you need to know what problems you’re trying to solve. Consider the following questions to help assess what your organization needs:
Each of these questions will help you drill down to the most essential needs and priorities for your engagement strategy. When you understand what you’re trying to accomplish, who needs to be included in the decision-making process, and what features and functions you need to make an impact, you’ll be able to identify solutions that actually work for you.
Once you have your basic goals and strategy outlined, you can start evaluating your options. And there are lots to choose from! To make the decision process easier, use the following questions and tips to guide your assessment.
When looking at different engagement platforms, consider:
Different features support different goals and impact different aspects of employee engagement. When you’re evaluating employee engagement tools, it’s helpful to have a list of key features in mind so you can compare options.
Here are some features you might want to look for based on your goals:
Losing top talent is tough. Replacing valued employees takes a lot of time and resources. Plus, productivity plummets and company expertise is lost. That’s why creating a workplace environment that makes employees want to stay is imperative. Leaders can identify possible turnover and take needed action with these impactful features:
Your top performers are key to your company's growth. But often, these employees want growth opportunities too. With the right tools, you can identify your top talent to help them grow in their role. And as you maximize your talent’s potential, impactful business outcomes come as a result. Leverage these features to identify and develop your talent:
Connecting and motivating teams is key to maximizing their potential. But the hierarchical management processes of the past do nothing to boost team performance. That’s why making the transition to effective team-based models is imperative. Leverage these features to make your transition smoother and effectively develop your teams:
Organizational alignment and communication is important to ensure your business outcomes are successful. Plus, alignment helps connect teams, keeping them focused and effective. Implement these features to improve your alignment strategy:
While remote work environments are becoming the norm, they have the possibility to create misalignment, low collaboration, lack of trust, and a disconnected culture. That’s why it’s important to use features that strengthen teams, improve culture, and increase employee engagement and performance.
Employee engagement is the pillar of a successful, healthy organization. But moving the needle on this metric has proved difficult for many leaders. With the right features, you can understand what to measure and where to focus in order to make meaningful change.
Not all engagement software is created equal. That’s why it’s important to keep an eye out for signs of a bad fit. Watch out for these red flags when evaluating vendors:
Step 3: Make a decision.
You’ve identified your goals, outlined your priorities, and assessed your options. Now all that’s left to do is make a final decision.
Conduct a final review of your priorities and compare your list of vendors until you have narrowed it down to a shortlist of two or three. These are the vendors you should spend more time assessing. Talk to a representative, schedule a demo, and get a feel for their culture. If they check all the boxes and it’s a good fit, pull the trigger!
Finding the right employee engagement software takes time, but it’s worth the effort. Get started today to improve employee engagement, for years to come, with our Employee Engagement Software Buyer's Guide.