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ENGAGEMENT IQ

    Brink's

    Stabilizes turnover by listening to its most valuable resource – employees

     

    Brink’s needed reliable technology to understand why employees leave and a toolset to make actionable changes based on feedback. Armed with the right insights and technology, the company knew it could stabilize turnover.  

    Jessica Leonard

     

     

    “Everyone I worked with on the Quantum Workplace Team was great!”

    Jessica Leonard 
    Global Talent and Development Manager

    The Company

    Founded in 1859, Brink’s is the world’s leading cash management company, focusing on cash-in-transit, transportation of valuables, and ATM replenishment. The company provides safe and secure logistics to operations in over 40 countries internationally, and globally employs more than 60,000 associates. With a culture dedicated to continuous improvement, associate-engagement, and customer focus, Brink’s is devoted to driving results and winning their market, while always looking for ways to safeguard performance.

    Size: 10,000+

    Industry: Professional Services

    The Challenges

    Struggling with turnover and low engagement, Brink’s leadership team needed survey technology that could reach associates before they left, to gauge associate opinions and stabilize engagement before it resulted in unpredictable turnover. Employee engagement and exit survey data gives Brink’s critical insight to help them identify issues and challenges so they can be solved more quickly, ultimately allowing them to hire, onboard, and retain more employees.

    The Solution

    Comprehensive employee engagement software with exit and engagement surveys that offer:

    • Insight into collective company turnover and engagement
    • The ability to consolidate all exit and engagement data into one place
    • Insight into potential opportunities for retention