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ENGAGEMENT IQ

CommunityAmerica Credit Union

Finds Efficient, Straight-Forward Technology

How do you turn employee feedback into company progress? Clear data, clear analysis, and clear goals.

Jean Claytor

“The efficiency of the survey was of utmost importance in our decision to partner with Quantum Workplace. The ease of the use of the software allowed us to quickly view results with less time spent on learning the technology. We were glad that we could electronically administer the survey in one global and unified effort.”

Jean Claytor
Vice President of Human Resources

The Company

A company is only as good as its culture – that is the guiding philosophy at CommunityAmerica, a Kansas City-based credit union. Being recognized as one of the Kansas City Business Journal’s Best Places to Work, CommunityAmerica has been able to live out this philosophy by making employee feedback a regular part of the company’s objectives.

Size: 251-500

Industry: Finance/Insurance

Solution: Engagement

The Challenges

CommunityAmerica had conducted employee engagement surveys before, but the data had always been confusing and hard to access. Additionally, CommunityAmerica wanted data that showed trends in a timely manner, not random feedback with no means of solving problems. The company needed clear data that they could turn into clear initiatives and progress, but they didn’t know where to find this.

The Solution

Quantum’s user-friendly surveys and straight-forward results:

  • Gave leadership faster access to results, within four business days
  • Allowed for easier progress tracking, as data and benchmarks are clearer
  • Managers can view or slice the data as they wish, without further Quantum Workplace training