MEET WITH QW
ENGAGEMENT IQ

A Focus on Employee Engagement

Increases Revenue, Retention, and Participation for Boys & Girls Club

The Boys & Girls Club of Dane County yields outstanding club results after partnering with Quantum Workplace to administer an employee engagement survey. In the last three years, raising engagement has led to significant increases in revenue, retention, and club attendance.

2X

REVENUE

20 PT

INCREASE IN ENGAGEMENT SCORE

66%

INCREASE IN CLUB PARTICIPATION

75%

EMPLOYEE & VOLUNTEER RETENTION

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"A survey really helps transform the culture of an organization, if it’s willing to go through the process. In the beginning, it may be difficult, but I have no doubt in my mind that it will pay off."

Michael Johnson
CEO of Boys & Girls Club of Dane County

The Company

In every community, boys and girls are left to find their own recreation and companionship. Located in Madison, Wisconsin, The Boys & Girls Club of Dane County offers children a place of refuge where they can feel safe, be supervised and cared for, and learn and grow. It’s the club’s mission to be a leader in youth development programs by developing partnerships to produce positive outcomes for young people, families, and communities.

Size: 1 – 250

Industry: Nonprofit

Solution: Employee Engagement Survey

The Challenges

Children are most influenced by those they are closest to – family, friends, and primary care providers. So an engaged staff at Boys & Girls Club was crucial in order to make a positive impact on its members’ growth and development. But employee and volunteer grumblings and industry-high turnover was a red flag to leadership that engagement wasn’t at the level it needed to be. Boys & Girls Club needed a way to measure, analyze, and ultimately increase employee engagement.

The Solution

A proven employee engagement survey administered by a trusted partner:

  • Standard survey items that directly impact employee engagement
  • Customized items to fit the unique needs and culture of the organization
  • Unlimited access to aggregated and filtered engagement data
  • Suggested next steps and best practices for targeting areas that need improvement