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ENGAGEMENT IQ

American Association of Critical-Care Nurses (AACN)

Achieves Excellence

Being the best of the best takes unwavering commitment. AACN has achieved outstanding employee engagement by uniting under the core mission of helping those most in need.

100%

ENGAGEMENT SURVEY PARTICIPATION

6.5

POINT INCREASE IN ENGAGEMENT

96%

EMPLOYEE RETENTION IN 2015

2016

EMPLOYEE VOICE AWARD WINNER

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“Our team members rally around our mission and our top concern is always the nurses we serve. With that kind of alignment around a common goal, it’s impossible not to be engaged. Just as we ask our nurses to advocate for their patients by providing the best patient care possible, we strive to be champions of our own personal engagement.”

Tracey Carter
Organizational Excellence Specialist

The Company

Employees of the American Association of Critical-Care Nurses (AACN) take their jobs seriously. As the largest specialty nursing association in the world, AACN exists to provide knowledge and resources for those nurses who care for the most critically ill patients. AACN is comprised of nursing, technological, financial, communication, and administrative professionals.

Size: 1-250

Industry: Nonprofit

Solution: Engagement Survey

The Challenges

Not only does AACN represent and assist a diverse group, their own employees come from extremely varied professional backgrounds. The 47-year old association is growing having increased its workforce by 19% since the beginning of 2015 to 156 employees. The organization needed to make sure it was serving its members, while also keeping employees happy, heard, and fulfilled.

The Solution

Through use of Quantum Workplace’s engagement surveys, AACN was able to:

  • Track and analyze employee engagement trends
  • Understand and address employee feedback
  • Set actionable improvement goals
  • Increase employee engagement and standout among peers as a highly engaged workplace