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ENGAGEMENT IQ

1st Global

Combines Listening and Action for Measureable Improvements in Employee Engagement

By asking the right questions and analyzing the right data, Quantum Workplace helped 1st Global fix gaps and increase employee engagement.

35%

INCREASE IN ENGAGED AND CONTRIBUTING EMPLOYEES

93%

OF EMPLOYEES ARE ENGAGED OR CONTRIBUTING

Ryan George

“Receiving relevant and measurable feedback on our performance is vital to the growth and prosperity of our business. It also means that we get to come to work every day in an organization that we all have had a hand in creating. [It] helps us learn about our progress toward creating a great work experience for each other, and to make plans for how we should focus our growth efforts in the coming year.”

Ryan George
Director of Communications

The Company

When it comes to its purpose – intentional living – 1st Global walks the walk. The CPA growth consulting firm believes that every customer and employee has a hand in creating the company they want, and leadership works hard to ensure that it's happening. Employee engagement is a critical part of the Dallas-based company’s success.

Size: 1 – 250

Industry: Finance/Insurance

Solution: Engagement

The Challenges

1st Global is constantly looking to cultivate a better version of itself. To do that, the company needed specific initiatives to bolster employee communication and define actionable improvements.

The Solution

In-depth surveys and analysis allowed 1st Global to:

  • Segment employee feedback and analyze gaps within the organization
  • Increase understanding of employee perceptions
  • Identify what is needed to attract and retain top talent
  • Establish specific, attainable company goals